Ancillary Applications Intern
Company Name:
Minnesota Hospital Association
Essentia Health
Duluth
## Job Description
The intern will perform a variety of technical support duties to ensure the timely installation, modification of Electronic Health Record (EHR), or support and repair of desktop and mobile information technology. Provides end users with first level support covering a wide variety of questions on systems, software, hardware, peripherals, services, etc. Responsibilities also include investigating assigned requests for services; researching and developing solutions to issues and requests; moving existing and installing new/upgraded end user equipment and software; troubleshooting and repairing desktop and mobile hardware and software; assisting users in effectively utilizing information technology; performing associated administrative/documentation tasks; assisting with internal process improvement initiatives; and maintaining up-to-date job knowledge. Routes more complex problems to other first, second or third level support following procedures. Position requires high level of customer service skills to establish and enhance positive relationships with patients, co-workers and others.
Essentia Health offers competitive salary and benefits that include medical, dental, life insurance, long term disability, flex spending accounts, retirement plans, paid time off, and continuing education including tuition reimbursement.
Employment Type: Temporary
Schedule: Days, AfternoonsEstimated Salary: $20 to $28 per hour based on qualifications.
Minnesota Hospital Association
Essentia Health
Duluth
## Job Description
The intern will perform a variety of technical support duties to ensure the timely installation, modification of Electronic Health Record (EHR), or support and repair of desktop and mobile information technology. Provides end users with first level support covering a wide variety of questions on systems, software, hardware, peripherals, services, etc. Responsibilities also include investigating assigned requests for services; researching and developing solutions to issues and requests; moving existing and installing new/upgraded end user equipment and software; troubleshooting and repairing desktop and mobile hardware and software; assisting users in effectively utilizing information technology; performing associated administrative/documentation tasks; assisting with internal process improvement initiatives; and maintaining up-to-date job knowledge. Routes more complex problems to other first, second or third level support following procedures. Position requires high level of customer service skills to establish and enhance positive relationships with patients, co-workers and others.
Essentia Health offers competitive salary and benefits that include medical, dental, life insurance, long term disability, flex spending accounts, retirement plans, paid time off, and continuing education including tuition reimbursement.
Employment Type: Temporary
Schedule: Days, AfternoonsEstimated Salary: $20 to $28 per hour based on qualifications.
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